17 January 2023


writer - Dale Carnegie


Fundamental Techniques In Handling People

* Don't criticize, condemn or complain.
* Give honest and sincere appreciation.
* Arouse in the other person an eager want.

Six Way To Make People Link You

* Become genuinely intrerested in other people. 
* Smile.
* Remember that a person's name is to that person the sweetest and most important sound and any language.
* Be a good listener. Encourage others to talk about themselves.
* Talk in terms of the other person's interests.
* Make the other person feel important and do it sincerely.

Win People To Your Way Of Thinking

* The only way to get the best of an argument is to avoid it.
* Show respect for the other person's opinions. Never say " You're wrong. "
* If you are wrong, admit it quickly and emphatically.
* Being in a friendly way.
* Get the other person do a great deal of the talking.
* Let the other person feel that the idea is his or hers.
* Try honestly to see things from the other person's point of view.
* Be sympathetic with the other person's ideas and desires.
* Appeal to the nobler motives.

Be A Leader

* Being with praise and honest appreciation.
* Call attention to people's mistakes indirectly.
* Talk about your own mistakes before criticizing the other person.
* Ask questions instead of giving orders.
* Let the other person save face.
* Praise the slightest improvement and praise every improvement. Be " hearty in you approbation and lavish in your praise."
* Give the other person a fine reputation to live up to.
* Use encouragement. Make the fault seem easy to correct.
* Make the other person happy about doing the thing you suggest.